Payment Policy

Effective for bookings after April 1, 2020
Applies for travel after December 15, 2020

DEPOSIT:

A $100 per person non-refundable deposit is due within 7 days of confirmation. Holiday travel (Departures December 15-January 5) requires a $400 per person non-refundable deposit to begin the booking process. Additional hotel deposits may be required per the trip proposal.

FULL PAYMENT:

Due 30 days prior to departure. Excludes Presidents Day week and Easter week, which are due 60 days prior. Holiday travel (Departures December 15 – January 5) are due by August 15 or earlier per the trip proposal.

LATE BOOKING:

Any booking request made within 30 days of departure (60 days prior for Presidents Day Week and Easter week) requires a credit card guarantee for full payment of the quoted itinerary at the time of booking. Any booking request made within 14 days of departure requires an additional $50 one time expediting fee.

CANCELLATION POLICY:

Canceled itineraries must be submitted in writing and are subject to the following penalties. All payments are non-refundable.

  • 30+ days prior to departure $100 per person
  • 30-0 days prior to departure 100% of the itinerary price

Easter Season & Presidents day week:

  • 60+ days prior to departure $100 per person
  • 60-0 days prior to departure 100% of the itinerary price

*No refunds for unused portions

HOLIDAY CANCELLATION POLICY (December 15- January 5):

Canceled itineraries must be submitted in writing and are subject to the following penalties plus any additional supplier penalties dated from our receipt of the written request. All payments are non-refundable.

  • 120+ days prior to departure $400 per person plus any paid non-refundable hotel deposits
  • 119-0 days prior to departure 100% of the itinerary price

*No refunds for unused portions

AIRLINE TICKETS:

All airline tickets once issued are non-refundable. After tickets are issued, change fees from the airline and Costa Rica Experts will apply plus any difference in fare. The rebooking waiver does not cover international flights.

REBOOKING WAIVER:

If you need to postpone your trip please advise in writing at least 15 days prior and we will apply credit to future travel dates to be used within 1 year of the original travel dates. Any difference in itinerary price will apply for your new travel dates subject to hotel availability and acceptance of rebooking waiver by each supplier. Rebooking waiver does not apply for holiday travel December 15 to January 5.

TRAVEL INSURANCE IS RECOMMENDED AND AVAILABLE:

Contact information to book insurance will be supplied at the time of confirmation.

PASSPORTS ARE MANDATORY FOR ALL PASSENGERS ENTERING COSTA RICA.

U.S. Passports must be valid at least 6 months or longer beyond the dates of your trip. If you are traveling from outside the US please contact the Costa Rica consulate for entry requirement details. If you will be traveling to Costa Rica from South America and/or sub-Saharan Africa, you will need the Yellow fever vaccine, please inquire for more information.

ALL PRICES SUBJECT TO CHANGE UNTIL ITINERARY CONFIRMATION

SCHEDULES AND DELAYS:

All travel times are based on the best information and timetable available at the time the itinerary is confirmed. We cannot accept any responsibility for losses or accidental expenses due to delays or changes in schedule by airlines, hotel over-bookings or defaults, sickness, strikes, war, riots, insurrections or other similar causes. All such losses or expenses will be the responsibility of the passenger.

RESPONSIBILITY:

Costa Rica Experts, Inc. is not responsible for arranging and providing any act, error, omission, injury, to any person or property, loss, inconvenience, accident, delay, irregularity, upset, disappointment, whether physical or mental, or any event which might be occasioned through of by reason of negligence, defect or default of any company and/or their employees, agents or servants, or facilities engaged in providing any of the services, accommodations or facilities in connection with these programs. Costa Rica Experts, Inc. reserves the right to substitute any hotel, airline or other service provider for any reason. An equivalent or higher level alternative will be provided. It is expressly understood that Costa Rica Experts, Inc. is not responsible for any delays in the departure of any flight or non-operation of any flight hereunder due to reasons beyond its control. Costa Rica Experts, Inc. shall have no liability whatsoever regarding flight delays, including (but not limited to) liability from damage relating to shortened vacation. The passage contract in use by the companies concerned, when issued, shall constitute the sole contract between the company and the purchaser of these tours and/or passengers.

YOU DESERVE A VACATION PLANNED BY EXPERTS.

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