Costa Rica Experts Privacy Policy

This privacy notice discloses the privacy practices for www.costaricaexperts.com.  This privacy notice applies solely to information collected by this website.  It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.  We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order or as indicated below.

Personal Information You Provide and How We Use it

Mailing Lists

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. When you submit a form on our website, you will be added to our mailing list to receive email updates unless you choose to opt-out. You may also sign up independently to join our mailing list, and we will ask you provide your email address and your name. If at any time you would like to unsubscribe from our email list, you may do so by clicking on the “unsubscribe” link located at the bottom of all our mass emails and we will remove your name from our lists. We will act quickly to implement such requests but please note there may be time lags of up to a month to remove names from our database.

Blogs and Social Media

We provide the ability for you to comment on our blog posts and other portions of our site. In order to leave a comment, you will be required to provide your name and email address and have the option to provide additional personally identifying information. We also provide the option for you to connect with us through various social media outlets and platforms, and we may promote your activities on social media by “retweeting” or “sharing” content that you choose to make available to us.

Sweepstakes/Promotions

If you choose to participate in sweepstakes or other promotion offered through the website, we may collect additional personally identifying information from you, which will be used to manage your participation in our promotions, and may be shared with third parties, including promotion sponsors or partners.

Forms

When you submit a form on our website, we do not share the information you provide us with third parties. The information you provide will help us create a personalized vacation proposal for you.

Personal and Non-Personal Information We Collect by Automated Means And How We Use It

Costa Rica Experts and third parties with whom we have contracted to provide services for us collect certain personal and non-personal information by automated means when you visit our website, including when you access our site on a mobile device.

We may use information collected by automated means to tailor our products and services to suit your personal interests and the manner in which visitors use our website, to operate, evaluate, and improve our business and the products and services we offer, to analyze and enhance our marketing communications and strategies (including by identifying when emails sent to you have been received and read), to analyze trends and statistics regarding visitors’ use of our sites and social media assets, and the actions visitors take on our site.

Call Tracking

Personal information collected may include your device’s phone number and location information, such as the real-time geographic location of the device you use to access our website.

Analytics

Non-personal information we collect may include the numbers and frequency of visitors to our website, pages visited and similar data, information about the devices our visitors use to access the Internet (such as the IP address and the device, browser, and operating system), URLs that refer users to our website, dates and times of visits to our website, actions taken on our website (such as page views and site navigation patterns), general geographic locations (such as country and city) of our visitors, and, search terms that visitors use to reach our website. If gathered, this data is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties at any time.

IP Addresses

When you visit and interact with https://costaricaexperts.com/, third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP Address is a unique identifier number that some electronic devices use to identify and communicate with each other on the Internet. Your Internet Service Provider automatically assigns an IP Address to the computer that you are using. We gather this information to track website visitor movement in the aggregate and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public use our service. We may use this information to enhance our website or for other lawful purposes.

Cookies

A cookie is a piece of information that a web server may place on your computer when you visit a website. Cookies are commonly used by websites to improve the user experience. Many cookies last only through a single website session. Others may have an expiration date or may remain on your computer until you delete them. Costa Rica Experts uses session cookies so that we can properly verify a user’s identity as they move from one page to the next. We may also use cookies to gather data about the usage of our website for research and other purposes.

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all the features on our websites. Our cookies do not gather personally identifiable information.

Remarketing

Our website uses remarketing services to advertise on third party websites to previous website visitors. These advertisements may be shown to people who have visited certain pages or completed forms or tasks on our website. They may show up in Google search result pages, Google display network, Facebook, and others. Any data collected will be used in accordance with privacy policies set by ourselves and third parties. You can set your own preferences for how Google advertises to you and opt out of remarketing based advertising by going to your Google settings page.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time.  You can do the following at any time by contacting us via the email address or phone number that is given on our website:

  1. See what data we have about you if any.
  2. Change/correct any data we have about you.
  3. Have us delete any data we have about you.
  4. Express any concern you have about our use of your data.

How We Protect Your Data

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Third Party Websites

We may provide links to third-party websites as a service to you or to provide additional information related to the activities that occur on our website. Please be aware that we cannot control and are not responsible for the information collection, use, and disclosure practices of such websites. We encourage you to review and understand the privacy practices and policies if any, of these websites before providing any personally identifying information to them. We are not responsible for the content or information of these websites, any products or services that may be offered through these websites, or any other use of the linked websites.

How to Contact Us

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 773-935-1009 or via email at info@costaricaexperts.com

YOU DESERVE A VACATION PLANNED BY EXPERTS.

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